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COURSES | DESIGNATIONS | WEBINARS AND LIVE EVENTS

Can you put a dollar value on customer experiences? AHIP's Customer Service Strategies course comes close. Register today.

To stay truly competitive in today's health care environment, organizations like yours understand the value of making customer service a priority. So let AHIP Insurance Education help you better serve your members by delivering outstanding customer support—the kind that enhances the value of their entire health care experience. Register now for the Customer Service Strategies for the Health Care Environment online course. You and your team will learn:

Relevant terms, case scenarios, and key concepts
The most common customer complaints and how to address them
How to create a customer-driven organization
Managing and motivating a diverse, multi-generational workforce
Tools and techniques to monitor and improve service
Strategies to improve relationships with customers
Defining leadership qualities and roles
Communication tools and barriers to outstanding service

Build on what you learn. Earn a career-driving designation.

This course puts you on the path to earning an impressive professional credential: the Healthcare Customer Service Associate (HCSA) designation. (Just three more courses needed!) Earning your HCSA demonstrates your commitment customer service and the value it brings to an organization.

Discover the AHIP Advantage

The benefits of all 40+ AHIP online courses and webinars as well as 15 professional designations are personal, powerful, and proven. You'll also like AHIP's flexible, manageable approach professional education. Watch this video to see how AHIP makes it easier to take your career to the next level.

Get Started and Enroll Today

Tens of thousands of industry professionals rely on AHIP to provide first-class education, advocacy and information. Sign up for AHIP's mailing list today.

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America's Health Insurance Plans
601 Pennsylvania Avenue, NW, South Building, Suite 500, Washington, DC 20004
Conferences: 877.291.2247 I AHIP Online Courses: 800.509.4422
Business Affairs Team: 866.707.AHIP (2447) I General Information: 202.778.3200
Advocating for the health insurance community and the consumers they serve.