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| The Health Plan of Tomorrow: Adapting to Disruption - Deloitte Research on Business Model Transformation | ||
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What will the health plan
of tomorrow look like? How will traditional health plans transform, and
what choices do leaders need to make now to survive the forthcoming
disruption? To begin answering these questions, the Deloitte Center for
Health Solutions conducted crowd-sourcing research with 28 health care,
policy, and technology experts. Over four days, these experts presented
and discussed use cases for the next innovation cycle with a focus on
four key areas: customer centricity; innovation; collaboration; and
operational excellence. In general, Deloitte observes that industry transformations occur in three seven-year cycles. Health care organizations—and thus health plans—appear to be no different. As the industry moves through these cycles, the pace of disruption will likely only pick up. Health plans are running short on time to adapt as nontraditional players enter the market; consumers, employers, and government purchasers scrutinize costs; and health care providers assume more care delivery risk, while insurers and the government shed it. Thousands of innovative solutions that enable consumer experience have been introduced into the marketplace, some of which are being enabled by digital and consumer giants such as Amazon, Apple Inc., and Google. Deloitte's crowd-sourced experts described a future in which health plans will shift to a focus on well-being and care using multidimensional data. Products will balance traditional population-level risk with being hyperpersonal and easy-to-understand, based on consumer need. Moreover, health plans will have learned how to engage and influence consumers toward better health through a high-touch experience with digital devices. The experts converged on one overarching theme: Health plans will need to overhaul their current business models from managing enrollment and risk to focus on a framework that supports sustaining members’ well-being. Please join us on Thursday, April 4, 2019, at 1 PM Eastern as Deloitte's Claire Boozer Cruse and Maulesh Shukla present Deloitte's health plan disruption and business model transformation findings and insights. Click here for detailed information and to register or call 209.577.4888. |
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In addition to the main faculty presentation, this event includes a fun whiteboard drawing format opening video, a brief moderated faculty interview, and concluding live audience questions and answers. |
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healthexecwire |