Download this eBrief to Help Make Your Case for Tighter Member
Identity Management |
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Are you seeking to improve health plan member identity management?
Download this eBrief from MCOL that will help arm you with key
information to make the case at your organization. Given that individual
health plan member contact information has a 1 in 4 chance of being
incorrect, it is critical that your organization recognizes the current
state of member identity flux. There is a tremendous degree of physical
movement; there are more cell phone numbers than people in the United
States, and the number of job changes, name changes, and relocations all
combine to make the currency and accuracy of existing member contact
information questionable at best.
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Social determinants of health are the X factor needed to identify who
needs help and how to help them achieve optimal health. The X factors
includes things like social isolation or engagement, community life,
economic stability, a person’s neighborhood and surrounding environment,
and education. Identity insight and management solutions will be
critical to ensure the right approach for the right member but, more
importantly, to securely house and validate identity data. Identity
management techniques discussed in this
complimentary eBrief can be critical to ensuring all operational
processes and players within the care payment and delivery setting can
link the right information for each individual.
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The quality of member identity data has never been more important and is
essential for meeting the challenges of customer-focused member
management. This
complimentary eBrief explores the many facets of member identity
management and the unique competencies that are critical to so many
areas of your health plan's business operation.
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eBrief From MCOL: Multiple Dimensions Make
Identity Management a Challenge, But It’s a Challenge Plans Must Meet |