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Greetings, The cost of inaccurate or incomplete member information goes far beyond returned mail
- bad data can damage HEDIS and CAHPS scores, and hinder compliance to Affordable Care Act regulations for payers.
A data quality test run by Boston Consulting Group found that:
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5-10% of individual contact information provided by commercial carriers is incorrect
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15-20% of individual contact information provided by employers is incorrect
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25-30% of individual contact information provided by Medicare is incorrect
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40-50% of contact information provided by Medicaid is incorrect
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Between 8-14% of medical records have erroneous information tied to an incorrect identity
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LexisNexis® MemberPoint™ can substantially improve the quality of your member data by verifying, cleansing, enhancing and updating your files.
To learn more, download the white paper: Why Using LexisNexis® MemberPoint™ to Keep Member Contact Information Current Could Save Millions by completing the form or call 866.396.7703 for more information.
Sincerely,
A.T. Gimbel,
Sr. Product Director
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